Frequently Asked Questions

  1. Why does't my door go down?
    Check to see if the photo eyes are on or if anything is blocking the beam betwen the photo eyes.
  2. Why don't my remotes work?
    Check to see if the wall button is in vacation mode. If the wall button light is blinking, it's in vacation mode. Hold lock button in for a few seconds to take it out of vacation mode.
  3. Can somebody come and look at my job?
    Yes, a Mountain Air Garage Door Sales Representative can come and look at your job.